REFUND & RETURN POLICY

At Hyper, we prioritize customer satisfaction above all else. While we do not offer refunds or return policies, we want to make sure you're happy with your purchase. If you need help finding a better fit or a more suitable product to meet your needs, we're more than happy to assist you with an exchange. To avail yourself of the exchange policy or for any assistance, please reach out to our customer support team. Alternatively, you can contact us directly on WhatsApp at 8077925417, and send us a direct message with your request. We're here to ensure you have a smooth and satisfactory experience with us.

TIMEFRAME FOR EXCHANGE

You may exchange a product within 7 days of receiving your order. If you receive an incorrect or missing item, please notify us within 24 hours of receiving your order to remain eligible for a return or exchange. Requests submitted beyond this timeframe will not be considered. Additionally, a clear and uninterrupted unboxing video is required to process your request. The video must visibly demonstrate the condition of the items upon delivery, highlighting any discrepancies or issues. Reverse Pickup Process

Reverse pick-up will be done by us, at no extra charges.
However, there will be only one reverse pick-up provided for one order.
Reverse Pick Up is subject to service availability in your area pin code.
In exceptional circumstances, you may be asked to send the products through a reliable courier if reverse pick-up is not available in your area.

Note: If your reverse pickup is not completed within 24-48 hours of approval, please reach out to us so we can reinitiate the request with our courier partners. In some areas, pickup delays are beyond our control, and we may need to follow up to ensure the process is completed. If we are not informed and the 7-day return/exchange window expires, we may be unable to process your request. Payment Refund Details